Feb 21, 2008

From a Cebu call center...

favorite line #1: "thank you for calling so much" (so much jud, daghan na kaayong thank you na bai.)

favorite line #2: "thank you so much for calling to you" (bwahahhaah!)

favorite line #3: "i'm breaking up on you,too" ( uuuuy! boyfriend-girlfriend mo?)

favorite line #4: well first, can i have your first and last name first?...ok for that one...you first have to save an itinerary first... ( this guy's favorite word must be "first')

favorite line #5: "the passenger has to die first before you will get a refund" (hihihi ayus!)

favorite line #6: "for this one you have to sign up first before you have to be signed up,ok?"(obviously kana ang meaning intawon!)

favorite line #7: "i can see that this is an unreserved reservation"

favorite line #8: "the sign up process is very free " you mean there are sign-up processes that are slightly free or half-free?"

favorite line #9: "how age is your son?"(hahahahaha! hala sigi paningkamut ug maayo!)

favorite line #10: "do you have a pen and a ballpen?" ( how about a pencil? do i need to have it,too? )

favorite line #11: "please bring a government photo issued id" (laluma sa english uy!)

favorite line #12: "could you repeat that again,please?"

favorite line #13:" because actually you need to actually sign up for an account first"( murag artista ba..actually..)

favorite line #14: "that is eastern pacific time" (buot buot kag time zone doh!)

favorite line #15: "can i have your sine in and location pless..."(asa na ang american accent training?)

favorite line #16: "i see here that this is just a reserved reservation" ( uhuh! that's what a reservation is supposed to be!)

favorite line #17: (for an opening line..) "thank you so much for that information... "(yeah right! the caller hasn't even said anything yet!)

favorite line #18: ( a call during Christmas day,an agent had this for a closing remark! ) "Thank you for calling and happy halloween!" (YIKES! i don't think Santa is gonna give you presents for this:( )

favorite line #19: "have a...have a...have a... have a happy holiday!"

favorite line #20: "have a...have a...have a...have a happy day!" (trying to find for a better adjective for a day,huh?)

favorite line #22: "would you like to reserve this for january nine or january tane?" (uhuh! american accent training!)

favorite line #23: "well,it defends..." (i repeat! american accent training!)

favorite line #24: (new dead air verbiage!)" if i don't hear from you within 5 minutes, i'm afraid i will have to release this call..."(you're willing to wait that long?)

favorite line #25: "i'm sorry i can't seem to access your account. are you sure you're already a passenger of expedia.com?" (the passenger is calling to purchase a flight meaning he is not yet a passenger!!!! for heaven's sake!)

favorite line #26:" i'm sorry but my supervisor is having a conversation right now..."( conversation jud? )

favorite line #27: "ok you will be leaving 9am in the morning" ( wait lang! karon pa ko! is there a 9pm in the morning? )

favorite line #28: "would you want to add 1 children for this itinerary?" ( 1 children?! )

favorite line #29:" thank you for calling, Mr. coupon" (pwede diay ta makabunyag og passenger?)

favorite line #30: "how many passengers will be staying in the room?" ( uy! flying hotel room? )

favorite line #31: "i'll just tell him nalang!" ( karon pa ko! international language na diay ang tagalog!)

favorite line #32: "ok for that one let me verify with my computer...according to my computer..."( i would love to get that computer...what brand?)

favorite line #33: "if i don't see you within 5 seconds, i'm afraid...".( my goodness! we are in the philippines. how on earth can the caller be here for you to see him in 5 seconds?!)

favorite line #34: (passenger shouting on the other line) "sige..sige...sige..."

favorite line #35: "would you like to add and attractions and services for this one? "( asa dapita sa purchase path ang "and attractions and services'? wa lagi ko kita ani?)

favorite line #36: "what i can offer you is a one times courtesy void "( naay two times? )

favorite line #37: "let me just walk you to the set-up "( mura man walk you to the door...kimpang ang caller? asa na dapita ang set-up?)

favorite line #38: "i'm sorry but there is something wrong with the airplane..."( passenger: what? my flight will still be in two months!)

favorite line #39:" i need to verify this one so let me just hold you for a while,ok?" (uy! very sweet na agent!)

favorite line #40: "i'm sorry but because of the queue that we are having, i'm afraid my supervisor is taking a call right now.. "(passenger asks how many calls are waiting?) "we are actually having 59 calls on queue..." (sus! giduka na gali ang uban kay walay calls!)



**** hoy D, yung sa manila yung isusunod ko. padala mo na. hehehe





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